Terms and Conditions

Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.


Although we will use our best efforts to ensure that prices reflected on the website are accurate and current, because of the nature of the goods; prices change and are subject to change without notice. In the event that the price to be charged is more than the price reflected on the website, in respect of any goods, we will advise you thereof, by email, prior to delivery thereof, thus giving you the opportunity to accept or reject any higher price. Emails sent to you but not responded to within 7 (seven) days of us sending the email will be deemed to be an acceptance of the higher price.

Payment Terms

Payment to us will be made by way of credit card (Master Card, Visa, Diners Club or American Express), cash or bank transfer. No cheque deposits will be accepted.


Refunds will be at our discretion and will be made to the same credit card / bank account that was used for the transaction, within 30 (thirty) days of notification to you that a refund is due to you.

Returns Policy

Returns to us will be at your expense. If we, for some reason pay the costs relating to any return by you, we shall be entitled to claim a refund of any such payment from you and you shall refund any and all amounts to us on demand.

We do not accept returns unless the goods supplied by us are in their original packaging and have not been opened by you. Notwithstanding what is set out above, we advise that all returns will be at our discretion and you will not be entitled in any way to dispute or query our discretion, once exercised by us.

Subject to what is recorded under this returns policy clause, if returns are received by us after 7 (seven) days from the date of delivery, we will not be obliged to accept the returned goods for the purpose at all

Privacy Statement

We are committed to protecting your privacy. We will only use the information that you provide for lawful purposes. We obtain information about you only to process your order and provide you with the best possible service. We will endeavour to ensure that the information we hold will be accurate and up to date and we agree keep such information secure.

Restrictions on use of material

No material from www.hiflykites.co.za or any website owned, licensed or controlled by www.hiflykites.co.za may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of www.hiflykites.co.za. Modification of the materials or use of the materials for any other purpose is a violation of www.hiflykites.co.za's copyright and other rights. www.hiflykites.co.za retains full and complete title to all information contained within this site.

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